What our Customers say...
Water Damage Testimonials
At 6:00pm on a Friday, which happened to be the start of the Fourth of July holiday weekend, my senior Mom called to say that her hall closet was flooded! Oh, the flooring is damaged... Yikes! When I called the SERVPRO of Northridge/Granada Hills office, I was surprised (and relieved) that Suzette answered the phone. She helped us quickly put together a plan. First thing the next morning her team arrived to assess the extent of the damage and discuss options. The team was friendly and communicated clearly. They quickly assessed the damage and recommended a process for thoroughly drying out what had turned out to be an A/C leak. They patiently answered a million questions. Pricing was reviewed, contract signed, down payment made and work commenced within 2 hours on a holiday weekend! We are very grateful.
I recently had water damage and needed someone to inspect the damage for mold or further cleanup. Michael and the team were very honest, efficient, and professional. I really appreciated their input. I highly recommend them.
Suzette, Annie, and the rest of the crew were very responsive and attentive to our needs, coordinating the cleanup with other parties (e.g. plumber, insurance). The work was professional and successful: they saved our hardwood floors from water damage. Thanks again.
My wife and I bought our first home and a few weeks later a hose broke causing major water damage throughout my first floor. We were so stressed out. But after calling SERVPRO, Suzette, Annie, Juan, and Sandro took care of the rest. If you want a professional clean-up, SERVPRO is your company.
I recently had a major flood and immediately called these guys. Michael and his team came out right away to see what happened and took good care of me. They were very professional and considerate. Their pricing was very good and approved by my insurance.
I had sewer water damage from a neighbors pipe in my garage. SERVPRO came and was perfectly on time. They were actually early. I met Esdras and Elias, who were very nice and professional. They explained everything that was going to happen, and even helped move my things in the garage. They covered up everything so neatly, and closed it off. Which I was very nervous, since I just finished Chemo. It was very contained. They even explained the smell, that it was natural and safe. Which made me feel better. I would definitely recommend this company:)